Whatsapp

Integrating WhatsApp with uClone allows your custom chatbot to communicate directly with customers via WhatsApp, providing a seamless and efficient way to handle inquiries and automate responses. This guide will walk you through the necessary steps to connect your chatbot to a WhatsApp phone number, ensuring smooth and effective customer interactions.

Before we start

• The WhatsApp phone number integrated with the chatbot can only be used by the chatbot, and can't be used on WhatsApp or WhatsApp business. If you already use the phone number with WhatsApp, you must delete your account in the app first.

• To delete WhatsApp

  • Navigate to WhatsApp or WhatsApp Business app.

  • Navigate to Settings > Account.

  • Select Delete my account. This may take a few minutes, but after that, the number will be available to use.

• If you previously used WhatsApp through Meta Developer for business you must disable two-step verification

  • Navigate to you Whatsapp Business Account and login.

  • Choose the phone number you would like to integrate.

  • Navigate to Settings > Two-step verification and choose turn off two-step verification.

Step #1 Enable & Add the Integration

Step #2 Login with your personal Facebook Account.

Step #3 Click Get Started

Step #4 Choose or create a business profile

Step #5 Create a WhatsApp business profile or select an existing one.

Step #6 Follow the setup process

When adding a phone number, it is recommended to have only one associate number in the profile.

To test your integration simply message the phone number on whatsapp.

Now that your integration is active you can send 1000 free messages monthly. Make sure to add a payment method on your Meta billing settings to be able to send more than 1000 messages per month.

(Optional) You can delete your phone number by clicking the "Disconnect" button next to WhatsApp or by navigating to the manage WhatsApp page .